[Resolved] Prabhat Gas Agency, B1 Block, Janakpuri, New Delhi-110058 — Improper Response, Rude Behaviour, Misguiding
Respected Sir/ Madam
I, Jagdish Chander Sharma, using this Indane Gas connection from last 35 years. My connection was transferred to so many agencies earlier but i did not faced any problem.
This time when i called up customer care for the booking of the gas, it was informed to me that my connection has been transferred from Trimurti Gas to PRABHAT Gas Agency in B-block, Janak Puri-58.
I called up Prabhat gas agency they told that they need my ID proof and my Gas book.I went to agency with the documents 2 times but now they are asking for the transfer papers which i have not recieved from Trimurti Gas.We used to book the connection on phone everytime.We never went to agency.
Now, I request you to solve my query because there is no mistake from our side but we are suffering a lot.They people are not giving the proper response also.
Kindly look after my issue asap.
My existing gas connection no. is T-590
Jagdish Chander Sharma
Complaint marked as Resolved Aug 14, 2020