[Resolved]  Professional Courier — Undue Delay in delivery of consignment...

Address:Udham Singh Nagar, Uttarakhand

One courier was sent on 23rd Mar 2010 from Bangalore to Rudrapur (Rocket No. BLR[protected] and the same is yet to be delivered to the destination. When I tried to contact the customer care Bangalore office of the courior company on[protected], the phone was cut once and after calling 5 times it was received by a customer care executive and was told to call half an hour later as the system is down (at around 1.25 PM IST on 30th March 2010). After much request she has taken the Rocket No. and my mobile number to update me the status later. I am not sure whether I will receive the call. On seeing the tracking status on web, it is shown in transit since 02/23/2010 (See the details below as on web on 30th Mar 2010). I am not sure what to do now (Who is the correct person to contact).

Consignment Details
Consignment No. BLR[protected] Ref./Folio No
Booked on Pieces/Weight /
Consignor Details
Consignor Origin
E-mail Contact No
Consignee Details
Consignee Destination On Transit
E-mail Contact No
Delivery Details
Receiver Relation
Stamp Contact No.
Date Mar 30,2010 DRS No Not generated
Time On Transit
Forwarding Details
DATE/TIME ACTIVITY TPC SERVING STATION
2/24/2010 11:56:37 AM Consignment Despatched to MORADABAD From NEW DELHI
2/23/2010 10:02:00 PM Consignment Despatched to NEW DELHI From BANGALORE - (HOSUR ROAD)
2/23/2010 9:57:26 PM Consignment Despatched to BANGALORE - (HOSUR ROAD)


Regards,
Naveen Ranjan
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I am having same prob with same location.
A courrier has been sent from ICICI Lombard Mumbai with consignment no kur[protected] to meerut on 21st may as per the website but the same is not rcvd till date by me. I want to know that why the company is delaying as I tried to the contact person of meeut which no has been provided by the company on website but no responce rcvd, I also tried to Delhi no but no responce got rcvd, CCE pick the phon and drop my call and after that not rcvd by any CCE. Still I am waiting for my courrier but no responce as ICICI is also taking info from the KURLA location mumbai.
Subject: Complaint about the breakages in the parcel

Respected Sir,

This is Bharat Bhushan Singh Brother of Brij Bhoomi Singh, from Bali, would like to inform you that I came to Royal
senate, Hebbal, Bangalore for my IB workshop on 12th Nov. 2010, and I have couriered
my stuff i.e. two boxes containing ceramic (3 in1)set(2000 Rupees), one box
containing a wooden carving (8000 Rupees)and an iron stand and were booked on
12 Nov. 2010, bill no.BLR85082000 form Royal senate hotel, Hebbal Bangalore, form
The Professional Courier, Domestic & International-Courier & Cargo
Chikkiah Swamy Enterprises
Shop no.2 Byrappa Building, S.S.A. Road, Near Sriram Srishti apartments,
Hebbal
Bangalore-550024.
When I booked it, before hand I had already told the person that be careful with the
things as they are breakable and for safety it was written on the boxes also what it
was containing with to and fro address and the phone no.s. He assured me that it
won’t happen, as by air the security of the parcel is taken care. But the person who
came to my house to deliver the package brought the things very badly i.e by
throwing them from the vehicle on the ground and then in front of my house. He
even was very rude to my mother who was there to receive the parcel, as my mother
told him to be careful with the things either it will break, he said very rudely what
will happen to it. Now the two ceramic box have been broken down and the stand
becomes useless. This is not acceptable, Earlier I believed on the credibility of the
professional courier that’s why I sent the valuable things but with this thing now I doubt
about it. That whole parcel was the gift to my mother on her birthday and was
expensive to. It took so much hard work for me to bring it from Bali, Indonesia to
Bangalore on my expense as her birth is in this week. I want the things back as who will
bear the expenses of the things to bring the things from Bali to India and further on.
The cost of the parcel was 10, 000 Rupees plus the charges of the flight from bali to
Bangalore and further on. I paid 3600 Rupees for the parcel to reach safely not to
get broken down by some bodies negligence. As your person assured me the safety of
the parcel. Now I have asked my mother to send the things back as the person in
Bangalore told me to return it. So that they can look into the matter. So now the
Faridabad office is telling that they will return the I want the wooden carving, ceramic

sets and the stand back to my house as earlier as possible.After Sending many mails they are not sending the reply.

Thanking you
Bharat Bhushan Singh
[protected]

Poor Delivery

Dear sir, My company (communique mrktg ) had sent a document in December 16, 2014. But didn't received in destination. Poor service .What kind of service is this?.P.o.d number del[protected]. Regards Antony

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