[Resolved] Provogue (India) Ltd — Defective Shoes And Pathetic Customer Service | |
Dear Team, This is to bring to your notice that I had purchased a Provogue brand shoe from M&B outlet in DT Mega Mall Gurgaon - M& B is the manufacturer for Provogue shoes . The Details of the bill are given below : Book No: 25 Sr No : 1215 Dtd : 06/12/2008 The Shoe within just 3 months was TORN from Inside and I found Paper Coming out from the layer within . I visited the DT Mega mall outlet on 21st of this Month (Since I was keeping extremely busy these days and could not go within three months from the date of purchase) and the outlet was no longer there . I went to Metropolitan mall with a ray of Hope which was to my dismay Shattered as they had a simple SORRY to say . But the gentleman was kind enough to give me the company e mail ID [protected]@mbfootwear.com. I Kept on writing to them for days but have not received any response from them. I feel the Standard of the product was not upto mark as of course this is not the first shoe i have worn during the last 30 years. I have been purchasing from M&B outlet since 2006, And it is the first time I have encountered such a substandard product, which I am sure is not a norm at M&B / Provogue I would be grateful if the company instead o[censored]nnecessary harassing me, would give me a free replacement and oblige . In any case the shoe is of no use to me . Regards Sudeep Kapoor Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
i buy frenchie from the provogue shop jabalpur, look of that is very nice but it is not comfortable in public place the size of the front is shorter as before i wear levis & jockey it was perfect in size & there is one more problem in the frenchie vest belt had broken in 1st time only it is not the case o[censored]nfortunately it happen's with 2 fresh pieces so plz solve my problem as soon as possible plz feedback on my contact no. because this is not my id it's my friend id
my mob no is [protected], [protected]
my mob no is [protected], [protected]
Dear Team,
This is to bring to your notice that I had purchased a Provogue brand shoe from pantaloon kanpu - M& B is the manufacturer for Provogue shoes . The Details of the bill are given below :
Book No: T2
Sr No : id0174.44
Dtd : 12/07/2009
The Shoe within just 6 months was TORN from Inside and I found Paper Coming out from the layer within .
I visited the pantaloon outlet on 4dec of this Month (Since I was keeping extremely busy these days and could not go within three months from the date of purchase) and the outlet was no longer there . I went to rave moti mall with a ray of Hope which was to my dismay Shattered as they had a simple SORRY to say . But the gentleman was kind enough to give me the company e mail ID [protected]@mbfootwear.com.
I Kept on writing to them for days but have not received any response from them.
I feel the Standard of the product was not upto mark as of course this is not the first shoe i have worn during the last 8 years.
I have been purchasing from M&B outlet since 2007, And it is the first time I have encountered such a substandard product, which I am sure is not a norm at M&B / Provogue
I would be grateful if the company instead o[censored]nnecessary harassing me, would give me a free replacement and oblige . In any case the shoe is of no use to me .
Regards
Anurag omar [protected]
This is to bring to your notice that I had purchased a Provogue brand shoe from pantaloon kanpu - M& B is the manufacturer for Provogue shoes . The Details of the bill are given below :
Book No: T2
Sr No : id0174.44
Dtd : 12/07/2009
The Shoe within just 6 months was TORN from Inside and I found Paper Coming out from the layer within .
I visited the pantaloon outlet on 4dec of this Month (Since I was keeping extremely busy these days and could not go within three months from the date of purchase) and the outlet was no longer there . I went to rave moti mall with a ray of Hope which was to my dismay Shattered as they had a simple SORRY to say . But the gentleman was kind enough to give me the company e mail ID [protected]@mbfootwear.com.
I Kept on writing to them for days but have not received any response from them.
I feel the Standard of the product was not upto mark as of course this is not the first shoe i have worn during the last 8 years.
I have been purchasing from M&B outlet since 2007, And it is the first time I have encountered such a substandard product, which I am sure is not a norm at M&B / Provogue
I would be grateful if the company instead o[censored]nnecessary harassing me, would give me a free replacement and oblige . In any case the shoe is of no use to me .
Regards
Anurag omar [protected]
I am loyal customer of Provogue since it is laucnhed, my 80 % shirts are Provogues. The shirts which i bought last year from Provogue outlet - Phoniex Mill, Lower Parel - Mumbai . They started torning because of poor quality of material .
No of shirts are three and i want replacement.
Gaurav
[protected]
No of shirts are three and i want replacement.
Gaurav
[protected]
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+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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