I had a miserable experience with RACE car helpline yesterday when I had a breakdown in my Car on NH 8. I am covered under the RACE membership in 399 Rs but when I called up the company for on road assistance I found that the numbers are on voice mail with a message that Its a Vishkarma holiday and there is no service available. They promise this service as a Car Ambulance and when its required they are enjoying holiday putting all the phones on voice mail. I had to spen more than 3-4 hrs on the road missing all my commitments of the evening. This should be taken very seriously and company's license for providing such services must be cancelled. I am a victim of their holiday enjoyment. Pls help me and everyone in punishing them for this. Pls contact me on my email for further details.
Regards,
Saurabh Tripathi Was this information helpful? |
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