[Resolved]  Race Car Helpline — POOR SERVICE NO RESPONSE

Address:Delhi

[protected]. 6:15PM Naraina Flyover New Delhi.

When it needed the most these buggers didn't turn up. Yesterday my tyre got punctured at Naraina Flyover at peakhours around 6:15 PM. Moreover my jack was not with me at that time. Ive tried to call them for about 1 hours standing on the flyover helpless. No one picked any of the four numbers given by them.
For the past 3 years I was paying 399/- but it was useless.
Thanks to MOS (Maruti On-road Service ) they managed to change my stipeny and responded in only 15 minutes.
MY ADVICE TO ALL DONT GO FOR RACE THEIR SERVICE SUCKS..
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Aug 13, 2020
Complaint marked as Resolved 
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RACE CAR HELPLINE — Race Car helpline- Poor Service

My Car was getting overheated Yesterday. Called these people who are taking money from the last three years. After waiting for 2 hours on the highway, their machanic came & put the coolent in the car. He charged 160 Rs for one litre & said that he does not have water to fill in the coolent tank.

After driving for another 500 mitres , the car again started overheating. I again called them they said that they have taken U turn & can not come back. They also suggested that i should call customer care again & get a new macanic.

With this kind of service & attitude, their license of providing services should be cancelled imediately.

Regards

Deepak Madaan

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