Railways — Lack of communication on delay in Train

Dear Sir/Madam,

I've booked tickets from Bangalore to Tiruppur in1013 Kurla-Coimbatore Express to board on[protected] scheduled at 10.15pm from Cantonment Station. When I entered the station at 9.30pm, the sign board said that the train is "indefinitely late," means no one in this world knows where the train is and how much time it will or it may take to reach Bangalore. We waited for more than 2 hours and still the same display and same answer from the reservation clerk. I went up to the station master and he said the train is expected (again may or may not) come only in the morning at around 5am. We came back home in the midnight at 12.30am....and trainenquiry.com gives no real time information. It says the train is expected to arrive (ETA) at 5.30 am and expected to depat (ETD) at 4.35am. Wow only Indian Railways can go back in time, may be they have a special time machine.

Yes, we very well understood that train getting late due flood and various reasons is inevitable. But ultimately the information should be accordingly given out to the poor passengers who had booked tickets 90days in advance. This is a highly irresponsible and careless attitude of oue railways should change. In this era of realtime data communication, why not the railways could pass on the information available to the public smartly. Atleast take some effort to exchange information within themselves. Heights of the comedy is when I called up the Cantonment Station, the station master said 1013 is expected at 5 am, immdiately I called up Hosur station and a lady there said 1013 is expected after 11am. Railways please grow up.