[Resolved]  Railways — Cleanliness/Hygiene in Stations/Trains

June 5th - 2008 - Chennai Central railway station - time 3pm.

I was waiting for Lalbagh express to Bangalore. The below mentioned things were
a cause of inconvenience to all the passengers.

1. Luggage was thrown on the platform & passengers could hardly
walk on the platform. This caused a lot of inconvenience.

2. There was a foul smell on the platforms - 4 & 5. People had to use kerchiefs to
close their nose. The smell was intolerable.

3. The platform & tracks in the station are dirty & unhygienic. Cleanliness is way below
expected normal standards. I had a horrible experience.

4. On boarding the train to occupy the seat, cups/bottles & other left overs
were still lying at the seats. I guess the railways dont have a cleanliness check
before passengers are allowed to board.

Should passengers be offered such poor standards of cleanliness/hygiene in stations/trains?
Will the railway authorities look into the issues plaguing the passengers?
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Aug 14, 2020
Complaint marked as Resolved 
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