[Resolved] Railways — Cleanliness | |
Dear Sir, I had travelled through Uttar Banga Express on the 23rd of Sep, 08, and was very dissapointed to experience my entire journey with cockroaches and other bugs in a AC 2-tier. Disinfections and proper cleaning was not done by the concerned authorities. The details of the train are: Travel date: 23rd Sep, 08 AC 2- tier Uttar Bang Express- Kolkata-Bagdogra Train no-3148 PNR no[protected] Ticket no-GHY-A 90550195 I request for an adequate measure to be taken so that I can have a peaceful journey in my next encounter with the Indian Railways. Thanking you in anticipation, K K Mintri Managing Director, Mintri Tea Co (P) Ltd Mintri Complex, 2nd Mile, Sevoke Road, Siliguri-734401 West Bengal Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
It needs to be mentioned that people with broom and white disinfectants came and cleaned the bogie twice but the toilets were not touched upon. I would like to add that in AC the stench of disinfectant was unbearable. I has taken some stills of the same but could not attach due to size of the file.the bogie was manufactured in 2000 and i feel no maintenance was carried to make it fit for human use. The curtains were discoloured and were torn in many places. Sir, we are proud of our Swach Bharat Abhiyan and expect better coaches for travel.Request to take necessary steps to avoid such situations in future