[Resolved]  Railways — misbehaviour of the person sitting at the counter

Address:

West Bengal

Place: Kolkata, Date:02:08:12

To General Manager
North Eastern Railways
Kolkata

Sir,

Sub: Complain against irresponsibility and misbehaviour of the individual sitting at counter no. 1 at JADAVPUR railway ticket counter.

With all regards myself Sanat kumar Saha want to bring to your notice that on 2nd of aug 2012 there was a real surprise while I was standing in a queue in Jadavpur ticket booking counter,kolkata to book ticket for New Bongaigaon. The booking for tatkal starts from 10:00 am morning. There were 2 counters on the premises. It was 10 pass 9, still one of the counter was found closed (counter no.1). The ticket booking authority sitting on the same was found to book ticket of his personal interest keeping the counter closed. This situation was witnessed by an individual who was in counter no. 2 to book his ticket. When we people pointed out against this unlawful activity, the person became furious and came out of his counter and started rebuking to the people standing in the queue. When the individuals in the queue started to raise their voice against his illegal activities and told that we people will lodge a complain against him, he said that the railway authority can do nothing against him.

Secondly,there is a rule that if nobody standing in a queue is found to book ticket for tatkal quota between 10:00AM TO 12:00 noon then an individual opting for general quota can book ticket from the same counter. But the booking authority sitting at counter no.2 said that since nobody in the queue is opting for tatkal quota, therefore he will start booking ticket for general quota from 10:30am. By that time he left his seat and came back after 10 minutes or so.

These type of activities is creating serious problem for the people and i do look forward with a hope that an appropriate action will be taken against such cases so that everybody can get reservation peacefully from the railway counters.