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View all Reader's Digest contact information
12th March, 2011.
To
M/S. Reader’s Digest,
Mumbai.
Kind Attention: Director, Finance.
Dear Sir,
Sub: Double payment of Annual subscription for the Reader’s Digest for one year.
Ref : Subscription No.[protected] against Account No.[protected], and my E-Mail
to you on 02/02/2011 ([protected]@rdasia.co.in is no more friend, but a foe?)
This informs you that the letter dated 21.12.2010 has demanded annual subscription for the Reader’s Digest, and I have offered Rs. 449/- to be debited to my ICICI Bank Credit Card No.[protected]. On the bill I have mentioned in pencil “I presume the payment has already been made”. On Verification it is confirmed that the payment has been made through a demand from your Delhi Office and the amount has been debited to my Credit Card on 28/12/2010. Despite my request in the bill and an E-mail on 10/01/2011, an amount of Rs. 449/- has been debited to my same Credit Card by your Mumbai Office on 22/01/2011. This shows that the magazine, with multi-establishments, is having no coordination and interaction with each other and also shows explicitly how the Company cares for and responds mails sent by the Customers. On this I would have renamed the Magazine DIGEST READERS instead of Reader’s Digest.
Surprisingly enough a parcel containing a book which was never ordered by the undersigned has been sent to my address with a demand for Rs. 699/- which I shall neither pay nor return the parcel till I get a response for this letter refunding Rs 449. Now I can presume that “NO” reply envelop is not being kept in the Sweepstakes junk intentionally, thus making the reader a forcible buyer as he replies in the “YES” reply envelop, taking him for a sucker.
Further, I would request you to instruct your staff concerned to stop sending predated Sweepstakes Articles to me from this date as I feel something fishy in this.
So kindly look into the matter, against double deduction and refund the amount of a sincere and honest Septuagenarian.
Today I received a second gift parcel of the same books for the annual subscription. I apprehend to receive two prints of the same Readers’ Digest magazine every month. Kindly stop it.
Thanking you,
Yours truly,
S. Balasubramanian.
09/05/2011
Sending Sweepstakes documents to wrong addressees. A/c.[protected]
Kind attention Mr. Rajesh Mundra,
To day I received Sweepstakes Documents bearing Ref Code:[protected]. The letter is addressed to me and signed by Priya Gandhi, but containing the Sweepstakes documents in the name of Anju Agarwal. Some months ago the documents in the name of one Mrs. Sen, and another time the enclosures were those of a 20 Bn. NCC Cadet. What bunkum is this? Is it a serious effort to deprive both contestents from participating? If your staff are jealous about our participation after buying products of Reader's Digest for a value around 50, 000/- INR, please send no further junks.
There is also a postal Complaint of not including a 'NO' Reply envelope in the cover resulting in the dispatch of a non-ordered publication and demand of money which is still under correspondence. A copy is attached.
Best wishes with thanks,
Yours truly,
S. Balasubramanian,