Recharge It Now — recharge of prepaid idea

85 Reviews
 Surinder pal pasrija
my idea no [protected] was recharged for rs 444 on dt 27-03-09 thr' sbi net banking ref CCA[protected] transfered to [protected] but my mob did not recharge or refund for the same has not been made till date inspite of several requests.

Complaint comments  84 Comments     Updated: Share0Tweet0Share0


Dear Sir,
This is Kuheli Mitra from West Bengal. I have recharged amount 197 on my mobile no: [protected] from website on 20-Sept-2014.The recharge process got failed due to technical failure in their website but amount got debited from my HDFC bank account.I got a confirmation mail regarding the refund confirmation of that amount on 20-sept-2014.But still now I haven't got the refunded amount in my account.Please look into this matter and refund the amount as soon as possible.I am feeling cheated.
Order ID: AI[protected]
Transaction ID: AI[protected]
Mobile No. / Subscriber ID: [protected]
Paid (Rs.): 197
Date & Time:[protected]

Kuheli Mitra

Idea Prepaid — recharged but did not get full amount as per condition

Dear sir/Mam,
I am using your company`s idea prepaid sim card since long time.Recently on 10th of aug i recharged my account with Rs.55.As per your scheme i must get Rs 43 in main balance and 55 idea to idea minutes, but i got only the main balance.I talked to your customer care executive Mr.Chandan.He talked to me very roughly and threatened me that he will withdraw my account balance.
So, i want u to contact me on my e-mail id and i also want to meet him in your office.Otherwise, we will meet through law in consumer court.
I will wait for u.
Thank u.
Dear Surinder,

Regarding your compaint, we'd like to inform you that a refund of Rs. 444 was processed from our end on April 10th and a confirmation mail was also sent to your ID - Please be informed that as per our "Refund Policy" it takes us minimum 7 working days to process a refund request. This refund has been processed from our end money should get credited to your bank account within 4-5 working days i.e. by 15th of April. Hope this resolves your query.

Warm Regards
my idea no [protected] was recharged for Rs 30 on dt 5-06-09 friday' hdfc net banking ref[protected] & narration[protected] but my mob did not recharge or refund for the same has not been made till date inspite of several requests

IDEa cellulAR (prepaid) — wrog debits in my account

Dear sir/madam,
I try tocall CUSTOMER CARE, but massage replys, all customer care representatives are busy.

My problem is that Before 5-6 day, on my Cell No. - [protected], autometically GPRS facility was started, & my balance moves into negative, & Hence my outgoing is banned,
At that time i dont nol what is reason, so i call customer care n0 4444, and your representative ask me thatthe GPRS service is active befor 1 day, so i ask him to stop the service, he said donwe & service is closed.
after that i recharge my no.
And now after two days of that service closed means today, again my balance goes to negative.
I humbly request you to solve my problem & reverse my money in my account as early as possible, otherwise i stop to use your mobile service permanently.
This last request because i use your service from start.

Reply me as early as possible.

With Thanks & Regards,
Dear David,

Regarding your complaint, we'd like to inform you that neither a record was found for a transaction against the mobile number ([protected]) mentioned in the complaint, nor any email has been received from your end. We suggest you to visit our "Contact Us' section and send a detailed message regarding your failed transaction. Please provide us following information - 1) correct mobile number 2) exact date of the transaction 3) registered email ID and correct Value. We will take necessary action on this as soon as we receive this information.

Team RechargeItNow
my airtel no [protected] was recharged for rs 1324916 on date[protected] thr' hdfc net banking ref Credit Card No [protected] transfered to [protected] but my mob did not recharge or refund for the same has not been made till date inspite of several requests
my airtel no [protected] was recharged for rs 100 on date[protected] thr' hdfc net banking ref Credit Card No [protected] transfered to [protected] but my mob did not recharge or refund for the same has not been made till date inspite of several requests transation id 1324916

bsnl/airtel — recharge through netbanking 55/-amount withdrawn from my account but not top up to my mobile

sir on dec 11th i recharge through net banking 55/- amount withdraw from my account but not recharge to my mobile reference no [protected] or hdfc bank reference no HYD033861 and on16 the same problem to airtel need air tel recharge on16/12/09 need your help... bsnl no [protected] and air tel no [protected]
my relaince no.[protected] was for 40rs on date[protected] punjab national bank debit card but my phone did not recharged.
My airtel no [protected] was recharged for rs 300 on date[protected] thr' axis net banking but my mob did not recharge or refund for the same has not been made till.
The details of which are as follows
user id:
order id: VI[protected]
transaction id: 333.00
subscriber id: [protected]
amount: failure
date-time: `%9%`
status: `%10%`
Dear Sir,
I am Umesh Sawant . I have recharge my Airtel Mobile Card by Rs 444/- on date 07-Jan-2010 through your website, But at that time above ammount was deducted from my Axis Bank Saving Account [protected] and my mobile had not recharged. After that 2-3 times I have registered my complaint by mail and phone towards you but upto till date I have not receive any positive response to me.
Recharge is successful but recharge amount is not credited on my mobile till date.

Details of recharge from as below
transaction id: 2748572
subscriber id recharged: [protected]
operator: AIRTEL
circle: Delhi & NCR
purchased value (MRP): 444.00
date:[protected]:11 AM
So, Please consider my need and as early as possibile refund my amount otherwise reharge my mobile.
Dear sir,
I am Vikas B.More. I have recharged my idea mobile [protected] by 350/-Rs on date 18 march 2010, through your website At that time amount was deducted from my axis account but mobile had not recharged.
So consider, my need & take immediate action on it. Please recharge my mobile as earlyas possible.
Details of transuction given below:
user id:
order id: VI[protected]
transaction id: 4545741
subscriber id: [protected]
amount: 350.00
date-time:[protected]:48:34 AM
status: failure
This is kamalesh das from west bengal. i have recharged top up of Rs 55/- twice in my BSNL prepaid mobile from on[protected]. the amount Rs 110/- was deducted from my SBI debit card. but unfortunately the recharge was failed both the times. i was a new user and it was my first experience and i felt cheated. after a lot of complaints till now i do not get refund my money.

details of the transaction is as follows...

transaction id: 4350327 transactio id: 4350469
subscriber id recharged: [protected] subscriber id recharged: [protected]
operator: BSNL operator: BSNL
circle: west bengal circle: west bengal
purchased value(MRP): 55.00 purchased value(MRP): 55.00
date:[protected]:09:04 pm date:[protected]:12:34 pm

may i have your kind co-operation and get my money back otherwise my first experience would be last impression...
Hello sir

my idea mobile number is: [protected]
adres: gujarat, ahmedabad.

i have rechage on idea throug hdfc bank netbanking .19-march-2010,

i have get message from hdfc that " an amount of rs.126 has been debited from your accunt number xxx for an online payment txn done using hdfc bank"
Dear sir,

I have recharged my mobile today. but my mobile is not recharged.
Transaction No 4655261
Mobile No [protected]

I had recharged to my number yesterday, but still it is not recharged. Let me want to know the reason behind it.

Mobile No - [protected]
Transaction Number - KAR[protected]

Support Request Details :
Track ID - [protected]
Name - Naveen

Recharge It Now — credit refund

sir,recharge for the number [protected]on date[protected] of rs 200 is debited from my account i tried two times but both time it was error rs 400 has been debited from my account and two orders also been came from but only rs 200 has came to my account please send my another200 rs to my account as early as possible
i recharged my mobile on 13th march from RECHARGEITNOW.COM
with Rs. 300. it showed an error msg. but my bank a/c ws deducted
Again i tried this time of Rs. 290. same result
so i became concened abt d credibility of the site. then i saw this page.
then i really felt duped.

but on the next working day my cell was recharged 14th with Rs.300
and on 15th i recd. this mail
from CCAVENUE (3rd party website, homeshop18 also uses it)
Order Refund from ccAvenue
"" <>
Add to Contacts

Dear Customer,

This is to inform you that the merchant has initiated the refund process for order number RA[protected] for your transaction on This refund request has been forwarded to the concerned bank and we await their reply.Rest assured amount would reflect in your account as per the bank's procedure.

Until then we request for your cooperation.

So, i can now surely say this site is not a fraud. and it takes 1-2 working days(officially written 10 working days in the website) for refund.
Further i noticed most people didnt wait for even a day before before they wrote a complaint here.

and one more thing most online recharge sites (easyrecharge fastrecharge rehargeguru etc) charge FEES for recharges but this site doesnt.
Dear sir,

I have recharged my mobile on yesterday.

But my mobile was not recharged. But money was debited.

Date 2010 0326
Time 06 08 50
Trans Id 4787046
Service Provider IDEA
Mobile No [protected]
Payment Gateway CCA
Price 10 Mrp


Recharge It Now — recharge

i have recharge 100 & 50 rs . but balance deduvted and recharge not successfull, no refund till now,& no contact from company

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    Recharge It Now - recharge of prepaid idea