[Resolved] Redbus Sangita Travels — Beware of Redbus Sangita Travels | |||
Short message – stay away from Redbus and one of their operators i.e. Sangita Travels. Why? – because both are not answerable to you as a customer, even if you have a confirmed ticket Experience? – a co-passenger and I had a harrowing experience of chasing down a bus that we were supposed to board all the way to Hosur just to find that our seats were sold(on the side) to someone else. This in spite of reporting to the Madivala office of Sangita travels at 11:00 pm for a 11:30 pm bus. The bus is no Hi-Tech as they claim. We eventually had to forego our seats and travel through the night on local buses. The bus that we missed had a flat tyre, a minor accident and the driver a fight with a lorry driver thereafter. Came to know of this from a friend who was travelling in that bus. There is not a single positive thing that will ever make me book another ticket on Redbus and their Sangita travels operator. I was sent from pillar to post to get a refund for my ticket and had to argue with straight-faced liars. Finally managed to get it with some losses only because I could speak the local language. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 99 7288 2862.
+91 94 4852 2452
# 7, Sudarshan Lodge Building, Bangalore, Karnataka, India - 560009
View all Sangita Travels contact information
The amount didnot refund by redbus. The fraud and cheaters of redbus. Customer be aware of REDBUS.IN
This is about booking ticket online through, redbus online payment gateway.
I was scheduled to reach CHENNAI from Hyderabad on 27th April 2011, for which I being at home on Sunday thought Redbus would be convenient option to block ticket. Next moment I connected my laptop to Internet and typed redbus.in in my browser. Selected a bus operator, choose a seat, the next screen is about details of passenger and payment, payment type selection. In which I had to fill in Card Holder Name Number etc, then comes the scary page on my browser [Security is not taken care of, very vulnerable to attack]. Which says the page is not secure to go forward, had taken me to some weird page before I landed on SBI. I made the transaction on Master Card Secure page which takes care of security issues.
From there I landed back on Redbus Payment Gateway [With redbus as a watermark] which never worked. I shut that page after 4hours long waiting time. I lost my money from my Card too.
I had to call their customer service some 40 times to know my status.
I hope Redbus techie management is listening to customers like us to improve their service.
I leave people who read this to choose from going to Redbus / alternative.