Rediff.com — Item ordered one month before not shipped / delivered

Address:

Ernakulam, Kerala

Hi,
My name is Babu Paul, a non resident Indian from USA. I have ordered 2 toys from Rediff.com/shopping with order no 7169399 on 8th June 2012 worth RS4957 incl shipping charge. These products were supposed to delver on Jun 21st 2012. I received one toy (Kids Laptop) on 18th June 2012, but the second one (Battery Operated children ride on bike from EZDEALS) is not yet delivered. In their website the order status showing awaiting despatch with a Blue Dart courier consignment number. but in Blue dart site i cannot find any tracking information for this consignment number. I contacted the rediff.com customer care several times, but they didn't give me a proper response, even I asked to cancel the order but they didn't responded to my request.

The amount for the order has been deducted on the same day i raised the order from my credit card. So I request you to take necessary action against the concerned authorities to get back my amount / the ordered item.

Thanks & Regards
Babu Paul