[Resolved]  Rediff Shopping / IND Mart — Wrong product delivered

Vendor name: IND MART / Esource Enterprises, B 338 Shop no 3, Hari Nagar Clock Tower, New Delhi - 110064, Delhi, India, [protected]@rediffmail.com, Contact Person: Gurpreet Singh, P K Gujral.
i had ordered /won A8 shake mobile phone from rediff shopping for 5490/- and this seller had shipped a950, after compalining to seller they replyed that the ordered phone is not available thats why they had shipped other phone ... and market price of the shipped phone is 3990/- only... after checking on the site the ordered phone is still available for sale ... seller said on telephonic conversation the at this price i won't be selling this product as we are not making any profit ...but i won this product in rediff shopping after regular followup with rediff, now i am waiting for getting my ordred phone
order number 4585199
seller mr gurpreet singh is not picking up the phone or giving excuses. don't buy from rediff shopping buy from ebay.co.in
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Aug 14, 2020
Complaint marked as Resolved 
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I have same prabalam
Wrong MObile (A950) Delivered & EZIO A8+ Billed To My Credit Card.

There are regulations protecting consumers from false advertising. As customers, we put a large amount of trust into mail order companies. We send money to complete strangers in hopes of making the beautiful picture in the catalog a reality. That trust is very hard to establish and, as Rediff shopping / India mart has shown, very easy to break.

In May 2008 1st week I have ordered EZIO A8+ (Order No. : 4604834 ) for a total price of Rs 6750 including shipping and handling charges that were charged from Rediff shopping / India mart . Being described as “New A8+ 1.3 MP Cam, Mp3 Player, Bluetooth PDA Handset with vendor warranty", I anxiously awaited the product's arrival. I got the delivery in June 2008 1st week and Once I opened the package, though, my excitement quickly faded. The A950 which I received was very different than the EZIO A8+ which Rediff shopping / India mart advertised.

Let me assure you all that Rediff shopping / India mart is extremely irresponsible in this area and for their neglegance Proper Consumer Care Authorities will be contacted unless I am satisfied with their handling of my situation.

Dont buy any product from Rediff shopping / India mart untill and unless you are suree enough of the delivery. Boycott Rediff Shopping / India Mart Shopping
IND MART people care complete cheats..dont know why rediff supports such vendors
Same problem with us, we have ordered Nova toaster griller but we received Euroline sandwitch maker and is very less cost than the ordered product

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