[Resolved]  Rediffshopping — fake product and doesn't work properly

Address:

Ajmer, Rajasthan

I have placed an order for instyler hair straightener..I am not at all satisfied with the product service as its not working as promised .its not straightening the hair nor its genuine instyler its some fake product called brite.i lodged a complaint with rediff shopping to kindly replace it with instyler or refund my money as soon as possible. but after so many reminders they said u should contact the national seller who supplies the rediff this product.i contact national seller also but all invain.
first thing is that i need not contact any other supplier as all suppliers are chosen by rediff so they are fully responsible for any problem in the product
and secondly even after contacting the national seller i didnt get any reply
i got my product delivered on 26th of september
Thats my first experience with rediffshopping and thats not satisfactory.Also before shipping rediffmail team called me and they said that this product has no warranty so i asked them to cancel order but they shipped it without considering my request. although i took the courier as a courtesy.kindly solve the complaint at its earliest.its already been 15 days almost
Dr danish qureshi
[protected]@gmail.com
order id 7416151