Redington India Ltd. Blackberry — Pathetic Services

Address:

Ahmedabad, Gujarat

Black Berry-Redigton Services
I have given my black berry cell on 16th Jan’2012 at redigton services, Ahmedabad and few days latter I got a call from services centre for repairer and replacement charge for black berry 9360 disply and it was around 6,000 the purchase date for my cell is 3/10/11 so as per date my cell is in under warranty.
As per the mail which I got from redigton services that my cell’s LCD was damage so I have to pay for that now the question is my cell was on charging mode and not even sigle scratch on any part of cell so how can the LCD got damage and with the reference of this mail I have sent mail with request that to M.Prasant but he is not responding to my mail, I have sent 2/3 mail for asking feedback or reply but still thr is no response from redigton services today I felt so bad about it that I was also part of redigton in year[protected]
Kindly help me for the same.