[Resolved]  Reebok All Purpose Backpack — Not yet delivered

Address:

Chennai, Tamil Nadu

Initial date of order was in the month of feb 2010. product was not received till March. When enquired, you guys told that the address was an issue and the courier people were not able to find my house. Again they asked for my address with phone number. They replaced the order again in April 2010. I specifically told “bag it today” to ask the courier service to call me if they don’t find my address, now today again they are calling me and telling that they are not able to find my house, when i asked them to give the courier service number they are not giving.
What is this system?
You people are in Delhi, the courier guy is searching in chennai and i am in chennai, the courier guy is not calling me either and you are not giving me the courier guys number.
THIS IS IRRITATING
ITS BEEN 3 MONTHS TO RECEIVE A PRODUCT
what is the solution for this,
Please respond immediately