[Resolved]  Reebok Cricket Bat — manufacturing defect in the handle

Address:

Kottayam, Kerala

From
Afsal B Rahiman
4th year mbbs student
Medical College Kottayam
mob: [protected]

I had bought a reebok cricket bat from a shop at Kottayam. The bat cost me RS.1100. It is written to be made of Kasmir willow and the model is written to be 'SMASH'. On the second day of my purchase, i found a defect in the handle of the bat. The handle does not fit perfectly into the rest of the bat. There is a clear gap all around the handle, where it joins with the willow. The defect appears to be covered by some material, but that too is deficient to cover the defect. I am pretty sure that the bat wont last, even for a single game. I approached the shop for a solution, but they refused to offer attention to my complaint, telling me that it is the sole responsibility of the company to deal with manufacturing defects. So kindly give me a reply regarding my further procedures to get the bat replaced.
Following are the details of the shop from which i bought the bat :
GAME N WEAR
YMCA BUILDING, SASTRI ROAD
KOTTAYAM- 686 001
ph; [protected]
TIN:[protected]