[Resolved] Reebok India — Reebok Shoes Complaints - Poor quality products, poor service! | |
Hi There, I am regular customer of Reebok. My past experiences with Reebok products are good and satisfied. But As I complained/claimed about my purchased shoes, I am not satisfied with the answer as given to me from your service experts. So I am requesting you to take a look of this complain / claim in detail, Please. As common market products Reebok products is somehow expensive and that’s deserves it. But Customer has to Satisfy by every angle of product and services. Here are my details about Claim: PGSC No. I-175926 Customer Claim form copy no. 6248 Store Name: RBK Residency, Bangalore Cust Name: Rahul R. Vaja Reported Defect: stitching is coming out (In Actual Shoe material tear off besides the last finger of leg in both shoes) Hoping for your favorable replay Thank You from ~Rahul Vaja Bangalore. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
In bahadurgarh i bought shoes before few days but they were unfit so i want then change but in that showroom the owner rejected to change.
I had a soul problem in the reebok model vector molten fire shoes - black which were purchased from a authorisez showroom and after 13 months we do not have it's purchase invoice.
On 28/01/09 We had talked to your franchisee M/s, Reebok Shoppe and as he agreed to change the soul we had given the above shoes to him and also purchased more as a valued customer vide bill No R5398/520 worth Rs, 5759/- Till date after follow-up's there is no reply/response. I look forward to now handover this matter to you urgently or take a police action against the co and the retailer.
My direct cell phone number is [protected].
Regards,
S.K.Agarwal
Police Bhavan"
Gandhinagar.
On 28/01/09 We had talked to your franchisee M/s, Reebok Shoppe and as he agreed to change the soul we had given the above shoes to him and also purchased more as a valued customer vide bill No R5398/520 worth Rs, 5759/- Till date after follow-up's there is no reply/response. I look forward to now handover this matter to you urgently or take a police action against the co and the retailer.
My direct cell phone number is [protected].
Regards,
S.K.Agarwal
Police Bhavan"
Gandhinagar.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
1144
Pending
0
Resolved
441
+91 12 4412 4100
+91 71 5225 1782
+91 11 4747 6001
7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
View all Reebok India contact information
Reebok Shoes — Poor Quality Products, Poor Service
I bought a pair of reebok shoes (around Rs 5000) some around 1 month back from Reebok Showroom in Leela Palace (Bangalore). In this small time only these shoes strated tearing off. The front corners of both the shoes are teared off. I went back to the shop with this complaint but that shop manager responded after 1 day that nothing can be done. The company people have refused to give relacement or do any repair.This is very disgusting, even if i have bought of a shoe pair of some local brand, i would have got in just around Rs 500 to 1000 and that also would have worked for more than a year. Reebok company representatives should look in such matters and should respond positively to such cases.
Now i have got a very bad image of Reebok company. Till now i was a good suporter of this company, but now onwards I will never
buy any product of this brand. and will also make aware about the reality to other people.