[Resolved]  Reebok India — Replacement

I bought a track suit of Rs. 1799 MRP on 10% discount from company's retail show room on 25/12/08. It shrinked a lot and chain also got twisted in one hand wash.

On complaint with Show Room 3f's Mega Mart Shop no 4, Chinky plaza, opp Plaza Solitaire hotel Gurgaon. The showroom owner has kept the track suit and informed me to visit after 10 days.

On visiting after 10 days, The shop owner informed me that you can choose any other track suit as replacement.

After my selection, He forced me to pay additional amount for the new one as adjustment of price of defective track suit made on 40% discount as currently, there is a sale season and discount is 40%.

He is adjusting Rs. 1079 against my paid amount of Rs. 1619 for defective one against purchase of new track suit or informed me to come after season sales closed.

This is not a general business practive, it is totally an unfair practice. I request you to look into the matter urgently.
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Aug 14, 2020
Complaint marked as Resolved 
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reebok/T-shirt — Denial of exchange of item

This is in regard to the purchase done on 13th january 2009 from your outlet at marthahalli on invoice no: I/m2/24060 .

I bought a reebok T-shirt and since the store was going to be closed they made me to select the item quickly without having a trial done. After reaching home when i tried the t-shirt it was very tight for me. So i went back the next day with the item to get exchanged . But they informed me that no exchange is possible and showed me a small display on their billing desk stating these.But i informed them that on the invoice the same thing is not stated and also nowhere else in the whole store. Also i had been rushed through the purchase so i could not notice the same.

So i asked them what i have to do register a complaint. They told me that to contact through the e-mail id given in the invoice. But when i tried to register complaint through the e-mail id given, [protected]@[protected]@gmail.com, it turned to be fake one.
So I would like to know what can be done in this matter.

Regards
kurian mathew
I BROUGHT A REEBOK SWEATER ON 5TH OCTOBER 2008 AND AFTER ONE WASH THE SWEATER GOT SHRINK. I TOOK ALL PRECAUTIONS WHILE WASHING. I PURCHASED THIS FROM UDAIPUR STORE AND I HV GIVEN THEM COMPLAIN. COMPARISION WAS MADE BETWEEN OTHER SWEATER AND THEY TOO FOUND THE DIFFERENCE AND I AM SURE U WILL ALSO NOTICE.
BEING A BRANDED GARMENT IF EVEN IT SHRINKS THEN ITS BETTER NOT TO GO FOR BRANDED.
HERE I AM GIVING YOU THE DESCRIPTION OF GOOD - MST[protected]S)
PRICE WAS- 1399/- ONLY.
I HAVE GIVEN THIS COMPLAIN ON 9TH OF JAN 2009 AND TILL NOW U HAVE NOT TAKEN ANY ACTION.
I REQUEST U TO TAKE THIS MATTER SERIOUSLY AND REPLY ME AS SOON AS POSSIBLE.
I FACED THE SAME PROBLEM AND I LODGED THE COMPLAINT WITH CORE CENTER(Consumer Online Resource & Empowerment Centre)

I ADVISE YOU TO DO THE SAME

www.ccccore.co.in
I m Imran Beg..

I am purchase a reebok swift LP white / black / silver.... size no. 8,,,,,,
SERIAL NO. IS [protected]
but this is not fitting on foot ,
so i want a replacement to any color with size no. 9.....


From
Imran Beg
h. no. 14, saleha Pariser-2, Kamla Nagar ,
Bhel, bhopal MP INDIA PIN 462021
MOBILE NO, [protected]
Dear Sir,

I have bought a Tracksuit from Saini Store of Reebok located in Sector-17, Chandigarh. The Item was found defected and I have filled an form for Exchange on 26.Dec.2011 (Copy number 14377, PGSC number: X70307, Customer name: Roshan Lal). Now the mentioned store is closed.
I got a call from the Saini Store of Reebok, that the exchange now will be done at Reebok, SCO-20 sector-17, Chandigarh. I have gone there after receiving there call but not enough stock was available. I have made an another visit there on 30.June.2012, the manager of the Store directly denied for the exchange and haven’t provide any Assistance or Solution and even the way of talking was also rude.

I have dropped a mail on "customer.[protected]@reebok.com" regarding this matter. But no reply has come till date. I have called several time on Reebok Head office Phone number[protected], But every time I got reply, The Madam is in the meeting. I was trying the number from 2 days (02/July/2012-03/July/2012). But Still, haven't received any assistance.

Roshan Lal,
(AGM, Haryana Govt.)

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