Comments
Email Dated: 10/3/11
To,
The In-Charge, Reebok India,
Customer Care.
R/ Sir/Ma'm,
This is to bring into your kind notice that I bought a pair of Reebok Shoes for Rs. 2, 310 from Authorised Reebok Outlet from M/S S. S. ENTREPRISES, S.C.O. NO. 1 BABA FARID COMPLEX, OPP. CITY KOTWALI, FARIDKOT (PUNJAB) having TIN NO. [protected] (Vide bill no. 3118 dated 30/1/11) but within 1 month i came to know that these shoes have created physical problems in my both foots and and has created a foot bone trouble and bone is swalloed (not in foot fingers but on the foot). When contacted at showroom they advisd me this problem will go by wearing the shoes in some days. But this problem has been increased so much it has become serious. The pair of shoes is so tight that whenever i wear/wore the shoe it starts irritating on the effected area of feet and bones are swallowed.
I again contacted to the Show Show Room I handed over the shoes to them and said that I cnt wear these shoes anymore. After long time discussion they accepted that this is a problem in the shoes. Apparent to mention here that: they advised me that whenever i wear these shoes i should wear it along with cotton evrytime. This is sort of reply is a matter of shame for Brand Like Reebok a leading brand in world sports items. Is any one can play with these type of Sports Shoes??
At last they agreed and assured me that the will forward my concern cracked shoes to them . I need my complaint redressal very fast because my daily routine life is very much disturbed because of these shoes. I have to travel for my official assignments and meetings at Chandigarh and other places etc.
For a reputed brand like Reebok, this sort of post sale service has not been expected. If my complaint matter is not resolved within 2-3 days then I'll have to take the help of Consumer Disputes Redressal Reforms.
Now I have also decided not to buy anything from reebok in future and will advice to every Indian to do the same.
I hereby request the company to replace or adjust me with other shoes or refund my money back .
Thanks and regards/
Deepak Kumar, S/o Sh. K. L. Suri,
District Programme Manager Health Deptt.,
Ph.[protected]
Email: [protected]@GMAIL.COM
To,
The In-Charge, Reebok India,
Customer Care.
R/ Sir/Ma'm,
This is to bring into your kind notice that I bought a pair of Reebok Shoes for Rs. 2, 310 from Authorised Reebok Outlet from M/S S. S. ENTREPRISES, S.C.O. NO. 1 BABA FARID COMPLEX, OPP. CITY KOTWALI, FARIDKOT (PUNJAB) having TIN NO. [protected] (Vide bill no. 3118 dated 30/1/11) but within 1 month i came to know that these shoes have created physical problems in my both foots and and has created a foot bone trouble and bone is swalloed (not in foot fingers but on the foot). When contacted at showroom they advisd me this problem will go by wearing the shoes in some days. But this problem has been increased so much it has become serious. The pair of shoes is so tight that whenever i wear/wore the shoe it starts irritating on the effected area of feet and bones are swallowed.
I again contacted to the Show Show Room I handed over the shoes to them and said that I cnt wear these shoes anymore. After long time discussion they accepted that this is a problem in the shoes. Apparent to mention here that: they advised me that whenever i wear these shoes i should wear it along with cotton evrytime. This is sort of reply is a matter of shame for Brand Like Reebok a leading brand in world sports items. Is any one can play with these type of Sports Shoes??
At last they agreed and assured me that the will forward my concern cracked shoes to them . I need my complaint redressal very fast because my daily routine life is very much disturbed because of these shoes. I have to travel for my official assignments and meetings at Chandigarh and other places etc.
For a reputed brand like Reebok, this sort of post sale service has not been expected. If my complaint matter is not resolved within 2-3 days then I'll have to take the help of Consumer Disputes Redressal Reforms.
Now I have also decided not to buy anything from reebok in future and will advice to every Indian to do the same.
I hereby request the company to replace or adjust me with other shoes or refund my money back .
Thanks and regards/
Deepak Kumar, S/o Sh. K. L. Suri,
District Programme Manager Health Deptt.,
Ph.[protected]
Email: [protected]@GMAIL.COM
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+91 12 4412 4100
+91 71 5225 1782
+91 11 4747 6001
7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
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i mandeep arora bought shoes on 3rd january , 2011 from sector 17 , reebok outlet for Rs. 8999/- these shoes got some cracks from where we tie our laces and it also lost itz pasting above the sole and some cracks from where the pasting is lost. within this short span of time the shoes got some cracks which is not suitable to a brand like reebok and these are so costly shoes. the nos. mentioned on the flap of the shoes are FLU/MOK 110-J06065 , G3SLD3XZ00465 , #4709929 . i made the payment through debit card . now i want the shoes to be replaced coz its useless to spend such a big amount on these useless and costly product. kindly do the needful and get these shoes replaced.
mandeep arora
h.no 3104 sector 44-d chandigarh
pin 160047
contact no. [protected]
email id. [protected]@yahoo.co.in