Reebok India — Defective shoes
Bought a Reebok Shoe costing 7999/- on 1st May 2011 from M/s Dolly Sports at Spice Mall, Noida.
Pieces of the sole came off within 40 days of usage. Took the shoe back to the dealer on 24th June 2011 and was told that it would be sent for inspection to the company. We called up to find the status many times and were finally told in mid July to come and take a replacement.
We are not interested in taking the same model of the shoe as we have had a bad experience on the shoe.But the dealer is forcing the same shoe on us again.
Currently a Sale is on at all Reebok stores. BUt we are being forced to take another shoe at MRP, whereas the sale price should be applicable or our entire money refunded. We want our value worth of money which we had paid at that point of time . We are not asking for the compensation on the problems faced due to the defective piece. We are only wanting the value worth of money, which is Rs. 7999/-. Either refund our money or we should get equivalent amount in merchandise at today's pricing.
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