[Resolved]  Reebok Play Lite Shoes — Reebok Play lite shoes

Address:

Mumbai City, Maharashtra

I had Ordered reebok shoes on 17th October 2011 with ordr No. [protected] and received the product , But unfortunately size which i had ordered is not fit for me , So i had called to Star CJ office Tel No.[protected] and informed them about the same and they told me we dont have the size Shoes with us.So they have suggested to return the product to out courier person and will refund you the cheque .

Complaint registered for return of shoes on 24th October 2011.

As per the record from Star CJ the reebok shoes received on 9th November 2011 , and after calling to the customer care number they informed me that refund will be done within 10days .

As a followup for the same , i called again and now they are saying that one of our team member had tried to call you but your mobile is not reachable so we have reverted the amount to POINTS.After hearing this i had spoken to TL bhavana from Customer care on 23rd Nov 2011 now she had commited me that due to some mistake they have reverted the amount to points and now she told me i will send you a cheque of 2299 /- within 7days but still the same is not received and no one had called me on my mobile number since 17th october 2011 .( Already passed 1 month )


Request you to please register a complaint to refund the amount of 2299/- from Star CG Alive.


Thanks,

Imtihas Shaikh