[Resolved]  Reebok Shoe — UPPER OF SHOE CRACKED

Address:

Uttar Pradesh

DEAR MANAGER,
I HAVE PURCHASED TWO PAIR OF SHOES ONE FOR MYSELF AND ANOTHER ONE FOR MY WIFE. FROM RAVE MOTI SHOW ROOM AT RAWATPUR, KANPUR. BUT I AM SORRY TO SAY THAT WITHIN A YEAR,BOTH SHOES HAS BEEN CRACKED FROM UPPER SIDE AND I HAVE PAID AMOUNT RS.5800/- APPROXIMATELY THROUGH SBI CARD CREDIT CARD. I HAVE GONE YOUR OUTLET AT RAVE MOTI AND THERE I HAVE BEEN TOLD THAT YOU GAVE ME PAIR OF SHOE FIRST AND WILL BE SENT TO MUMBAI FOR REPAIRING. AFTER TEN DAYS I HAVE BEEN RETURNED THE SAID SHOE BUT AFTER ONE DAY, IT AGAIN CRACKED FROM REPAIRED PORTION.

I REQUEST YOU TO PLEASE INTERVENE IN THE MATTER AND MY TWO PAIR OF SHOE MAY PLEASE BE REPLACED BECAUSE IT IS MANUFACTURING DEFECTS ON YOUR SIDE. PLEASE YOU INSTRUCT YOUR RAVE MOTI SHOW ROOM AND BE SORTED OUT MY PROBLEM AT ONCE. MY CONTACT NO. IS AS UNDER WITH FULL ADDRESS.



RAKESH KUMAR NIGAM
111/327, ASHOK NAGAR,
KANPUR - 208012.
MOB.NO.[protected]
e-mail id. [protected]@yahoo.com