[Resolved]  Reebok Shoes — Upper of Shoe peeling off.

Address:

Jalandhar, Punjab

Reebok is MNC ,having good chain of stores.I am wearing Reebok Product for over 2 decads ,for the 1st time in last 20 years found manufacturing problem with the upper of shoe. I purchase the product at fag end of January 2010 from Reebok Store in Emiance Mall in Gurgaon wher I went to meet a friend of mine working at Tommy Hilfigure.In May I happened to be in Banglore on a meeting ,went to see the friend at Forum Mall ,we visited Reebok Store showed the Shoes I was wearing ,Sales Executive accepted the company manufacturing defect and told us to leave the pair,so that claim is put forward ,I told hime that I am an outsider & leaving for Punjab next day ,he adviced to give at any centre near by.I purchased another Pair from the Banglore store.On reaching Jalandhar I approched Model Town (only Reebok store) but it was Frachise Network ,refused to hear me,saying: "Sorry you have not purchased from us,this item has no inventory of Company billing,moreover you have not retained the bill hence we can not do any thing"
Its a matter of great concern that such branded products franchies do not care for their patrons grivences/complaints,Donot have customer care business ethics.
Now please let me know what should I do ,where should I go ,whom should I contact.Spend thousands of Reupees & get tension able care from MNC's.

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