[Resolved]  Reebok Shoes — Reebok shoes sole defect

Address:

Uttar Pradesh

I purchase a Reebok shoe of price Rs1499 from your store SOUTH X MALL,O BLOCK KIDWAI NAGAR,KANPUR,UTTAR PRADESH on 4/11/2010.I sow a defect in shoe on 29/12/2010 the lower thin layer of shoe sole was out.I reach to big bazaar store on 31/12/2010 and asked to solve the issue.They told me We will send your shoes to Reebok Lucknow and Reebok repair it or we will send mail to Reebok for replacement of shoe If Reebok agree to replace it .At the time of purchase salesmen told me we have three month guarantee on Reebok shoes If the problem occur we replace it.they gave me date 20/01/2011 for giving back the shoes.And when I reach there for taking my shoes.the shoes was not properly paste and they paste the shoes itself with in the store with some adhesive material for pasting.and when I say that it not properly paste from some portion the thin layer was out they told me we paste it with in two hour.
- Hide quoted text -

I Asked him why you not send my shoes to Reebok company.they have no answer.

Please look in the matter and provide me solution.