Reebok Sports Kit — not receiving of the order even after one month

i have given the order on 8th oct but have not recieved neithr confirmation nor the order the details are given below

From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: not recieved of order
Date: Tue, 3 Nov 2009 16:39:57 +0530


i have booked one rebook sports kit on 8th oct 09 consist of shoe size '8' and track suit size medium with other free gifts total value rs 3199/ the payment has been made by my credit card the credit card statement is also enclosed for evidence of payment

i have not recieved any parcel so far nor this has been confirmed by your customer care executive
will you pl look in to it i am sending 5th mail in last two weeks but no action has been made by your department


s c gupta

ph [protected]

my earlier order dated 23 aug 09 has membership no 0994339 here also i have yet to reciev a free gift of air ticket

add

D-III/5,RITES FLATS ,ASHOK VIHAR
Phase III, DELHI -110052
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dear sir
1
i have given one order no OGA[protected] AND MY MEMBERSHIP NO IS ITBC0994339

I AM SUPPOSED TO get one free fift as air icket voucher from your web site bookstodat.in/promos.htm

but every timr i log in to the site i didnot find any link this has been complained to your customer care for 5 times since 10th september but no action has been taken so far my unique id no is
11533905A[protected]

could you pl look in to it

2
i have also ordered an rebook sports kit for rs 2999/ on 8th oct the order no is [protected] as told by your executive

later on on enquiring it is found that your executive has wrongly punched the order no as[protected] the amount of RS 3199/ has alreay debited to my credit card a/c on 8th oct

will you pl look in to and let me know the status this has been spoken at customer care twice in last week

but no action has been taken so far

s c gupta

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