[Resolved] Reliance 3G — Cheating the customers | |||
Hi, This complaint is about the cheating and fraud reliance mobile services are doing with their customers. I recharged my reliance no [protected] with RS 448 on 22nd of March 2013, according to which one should get 2GB 3G mobile net data which I did get even though I got the 'Recharge successful' message. When I called the customer care they informed me that there is nu such recharge available instead 449 recharge is available. But when I checked on http://www.rcom.co.in/Rcom/personal/3G/HTML/PrepaidDataPacks.html (Kindly check the attached file) there was no data plan of RS 449 and RS 448 data plan was still available. I request you to look into this matter. Regards, Manish Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Cheers,
RCOMcare