Reliance 3G — Internet is pathetically slow

Himanshu159

Address:

South West Delhi, Delhi

I recently bought Reliance SIM and got it a 3g internet recharge done. The internet speed is not satisfactory enough,it doesn't cross mere 16kbps in maximum network and reliance boasts of a whooping 21 Mbps.I am very disappointed in their customer care as well as they don't know anything about how to get it working.I called them about 10 times and always I get negative response from their side.My number is [protected].Reliance has been the worst service I have ever used.I would like them to fix it for me.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Himanshu159

Dear Customer Care Executive,

I received a call from your people saying that the identity proof haven't been uploaded yet, now they been uploaded; I again called your customer care and told them about the same.They being rookies, didn't knew anything which could rectify the problem. The speed is still the same. Please solve the query ASAP else I want a refund.
PS. Reliance- Its Simply Worst :)

Himanshu159

And the complaint number you people gave me : [protected]

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"