Reliance Big Tv — Without notice disconnect the connection

Address:

Mumbai City, Maharashtra

Name: Musarat Kazi

My Smat card no[protected]

Sir,

This is to inform you that i have purchase Big TV (Reliance) Dish 14 months before with one yea warranty. But on 30th May 11 i received the minor problem and the problem is that in my display is been changed in Black and white. I logged a complain to Big tv. Complaint no[protected]. The engg came to my place and resolved the problem and he charged nearly 200rs and i asked him for receipt so he said that " We dont have receipt so will deduct it from your Dish balance amount which i recharged for one year" and after few days the network was completely gone. Since i was out of town i have complaint on 17th june 11. Complaint no[protected]. The engg came on 18th june and they changed the setup box and charged me again 500rs and i asked for receipt and they said we dont have, we wil deduct from your account and suddenly yesterday they disconnect my connection and when i asked they are saying that 700 rs are deductted from your account so we disconnected your connection.

Please help me to resolve this problem