My name is Jagannath from Coimbatore and I purchased the Reliance BIG TV on the 29th Nov 2008. The package on the offer was for Rs 1990/- and it included the STB, the standard channels, plus 32 premium movie channels and 1 regional pack. We were happy to see the offer and we purchased the offer by paying Rs 1990/-. The dealer gave us the STB in hand and said that the dish would be installed in the next day.However, even after a day no installation was made. The next working day I contacted the dealer; and he told me that my phone number was unreachable. Upon examination, we figured out that the technician had noted a wrong phone number with a digit in the phone number missing (what lousy technicians)!!! So the next day after complaining to the dealer the technician came and installed the dish, and told us that within the next 24 hours all the package will be available. However, even after a week we are still not getting the package we paid for.
Upon complaining for the past few days, the customer service tells us that a wrong package for Rs 1490/- had been activated and that a complaint has been registered and that they would look into the issue. The customer care tells me that the package we paid for will be available in the next 48 hours. However, even after 72 hours nothing is available other than the free channels, like DD :) My complaint number with Reliance customer care is 82094729. Could anyone in this forum kick the of the Reliance guys and get the correct pack for Rs 1990/- activated!!
Reliance BIG TV is a BIG CHEATER. Do not buy BIG TV... and waste your money... GO FOR TATA SKY they are the best in the business, my parents have been using TATA SKY and it is the best. I would suggest that we all should take Reliance to the court and make this Anil Ambani pay through his nose for all the cheating he is doing. Was this information helpful? | 
