[Resolved]  Reliance Big Tv — Subscription lapsed 5 months before

Sir/Madam,

we bouot six month ght a Reliance BIg TV set up box on 16/09/08 and got six month free subscription after six month (in March 2009)I renewed my subscrption with Rs. 200/- and at that Time I was told for yearly subscrption for Rs. 2162. I took decision to renew my subscription for one year and rest amount Rs. 1962/- I paid through credit card and made it confirmed from the customer care of Reliance Big TV and now on 08/11/09 after seven months (approx) my services have been barred and a massage flashed on screen that my subscription amount has been over and I have to renew it further. I called the customer care again on 08/11/09 after keeping me on hold for 23.27 minutes, executive disconnected the phone with out any reply.

Further I request you to kindly look into the matter and do a favour.