[Resolved] Reliance Big Tv — Remote Not Working and Poor Service

[Resolved] Reliance Big Tv — Remote Not Working and Poor Service

B Balaji from Chennai, Tamil Nadu

I purchased this Big TV for last Diwali. Hardly not even a month passed, the remote control is not working. I raised a complaint with the customer care and the executive promised that their service engineer would call within 48 hrs. No one turned within 48 Hrs. Like that four 48 hrs has gone and no called me and attended the service. Then 5th time I asked the customer care executive to transfer the call to their serive manager. His name is Satish kumar(Chennai). This again given a promise that they will attend the service within a day. No attended. I have raised 5 complaints and all are closed withour resolving the problem. Dear DTH users, Please dont consider Big TV as your choice for DTH. They are the worst service providers among all. They are the frauds and cheats looting the hard earned public money. May GOD take them (Ambanis) back to the financial status which they had 35 yrs before. With Curze, Balaji Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

ravi kumar singh

from Itimadpur, Uttar Pradesh

BIG TV — remote is not working

Respected sir,
my remote is not working since 3 days,i have called many times to customer care no[protected],but there is no responce and my problem is not solved out,plaese solve it out as soon as possible.
ravi kumar singh
smart card no[protected]

kaleem041

from Hyderabad, Telangana

Hello...
My name is M.d kaleem
I have taken, Reliance Big TV in the month of may date:20.(smart card no:[protected] There is a problem with remote the remote is totaly not working form june 3rd.The same has been intimted to their call centre on 3th of june, they promised that an engineer would come and rectify the problem within 48 hours. Till date i have made 4 complaints number's (complaint no's :[protected],[protected],[protected],[protected]and their engineer is yet to come... Reliance, which is present in almost all the business sectors, is offering such worst service... i am not at all happy with their service. As a pilot project, they have launched this only for the employees, if this is the kind of service they are offering to an employee, just imagine what will they offer to an unknown consumer...

Thank you...