Sir, 14.03.2010
I had bought your BIG TV connections in September 2009 and having sim card no.
[protected],[protected] respectively.
Sorry to say, I had recharged BIG TV connection through net banking from HDFC Bank on dated 4th March , 2010 at about 2 pm. Details of recharge for 500 each is as under:
1)Ref.no.[protected] BIG TV bill desk no. MHDF[protected]-BIG TV BILL DESK. Rs 500/-
2)Ref.no.[protected] BIG TV bill desk no. MHDF[protected]-BIG TV BILL DESK. Rs 500/-
3)Ref.no.[protected] BIG TV bill desk no. MHDF[protected]-BIG TV BILL DESK. Rs 500/-
For this recharge, I had approached to your helpline from 4th March to till date i.e., 9th March 9, 2010 but there is no response, the call attended by senior personnel 1) Vandana 2) Satvant Kaur 3) Sumit 4) Malti 5) Kavita but they all are playing one song “Sir please wait 48 hrs”. On 8th march 2010, I talked to Mr. Johnny on his cell No 93102090 about my recharge problem but they don’t respond to me. They told me to talk to Mr., sanjeev about this problem and his No. is [protected], but Mr., Sanjeev also gave me sweet lolly pop.
IS THE DHIRUBHAI AMBANI SON’S COMPANY?
On 8th march i request for disconnectionon of BIG TV connection the request lodge at helpline 9:50am which was attended by Ms. Kavita and holding complaint no is [protected].and take out your Disc ,Setup Boxand Remotby 12th march2010.BIG TV and refund Rs 1500/- to my account and a call received from on 10th march from BIG TV No..[protected] sir recharge amount Rs.1500/-tranfer to your account .Today i.e 14th march 2010 again i received a call from BIG TV No..[protected] at 9.15am the recharge amount Rs.1500/ uploade in BIG TV account.
Sir what is the fun when i made a request for disconnectionon of BIG TV connection they inform me your recharge amount is tranfer to BIG TV account .
I am not interested to make any relation with such type of fake company which are harassment to innocent customer. please refund my recharge amount Rs.1500/-
Thanking you,
Yours truly,
Mukesh Kumar
RZF-766/7,GALI NO.7,
RAJNAGAR PART-II,
PALAM COLONY,
NEW DELHI-110077
MOB.[protected]
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No.[protected]
I have given complain for changing of my address from Visakhapatnam to Secunderabad on 15.02.2011at 10.45pm & got request no is[protected], I have given my full new address & got confirmation of the new address, they told me they will send the person within 48hrs to my new address & company will deduct Rs. 350.00 for the charge of transferation.
But I surprise to know by voice mail that on 17.02.2011 morning they were deducted Rs. 175.00 from my A/C & no body has come to do the connection at my new address.
Then I got connection to the customer care I came to know that they have send the person to my old address & new address still with them but they are not able to relocate the address, again they given a new complain no. to me regarding adress change :[protected] & other one for deducting of money :[protected], What a poor service, on 17.02.2011 they are again telling it will take 48hrs again to do the connection at your new address.
A company is related to service industry can do like this?
Are to sure you can do the best service in future for me?
Uday Saha
[protected]