[Resolved]  Reliance Big Tv — complaint against reliance big for not taking any action on my complaint registered a month ago

Address:

Gurgaon, Haryana

My name is kalpana yadav and my Reliance Big TV Smart Card Number is[protected] connection is in the name of Mrs. kalpana yadav who is residing at 1568,maruti kunj ggn.My COMPLAINT NO IS[protected] REGISTERED ON 9TH JULY AND[protected] REGISTERED ON 29TH JULY.Our Contact Number is [protected] and [protected]. I have registered complain on 9th July, 2012 (Sunday) regarding that our setofbox is showing poor signal due to which I'm unable to see tv. And your executives told me that problem will be solved in 48 hours that is by 10th July, 2012. But till now (i.e.) 1st august 2012 your executives have not come nor made a call to us. Everyday I’m calling in customer care number from 9th till this now (i.e.) I made a call on 10th, 11th 12th, 13th 14th AND STILL I'M CALLING but there is no response from your side. This is my warning mail to you that if your executives do not visit and solve the problem within next 24 hours that by 2th AUGUST 2012 (11a.m) I will take this matter to CONSUMER COURT. And I will make sure that strict action is taken against you.