[Resolved]  Reliance Big TV DTH — Not deactivating Premiun Pack

My Smart Card No.[protected]
Customer Name : Jatin Garg
i have already activated starter 3 pack on 29/12/08 and regularly from the day of activating stater 3 i m requesting to close my premium pack and still they r not closing it, every time they have same reasons technical problem and so on...
i want to cancel my premium pack but they r not closing it
i have got tired of complaining to them but they didn't taking it seriously, my balance is deducting rs. 10 perday for that, so pls help me closing my premium pack...
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance — not deactivating

my mobile no [protected] is getting unnessary bill from last foru month of the given link which i havnt done (http://wap.mauj.com/Utp/L15123U1583V2M9937/sub/rcom/gc/index.php?page=gcsub) and after giving the many complain to customer they said it has been deactivated but every month it used to charged again , so requesting you to kindly deactivated the subscription or i am going for MNP by this month onward.
my mobile no [protected] is getting unnessary bill from last for month of the given link which i havnt done (http://wap.mauj.com/Utp/L15123U1583V2M9937/sub/rcom/gc/index.php?page=gcsub) and after giving the many complain to customer care they said it has been deactivated but every month it used to charged again, so requesting you to kindly deactivated the subscription or i am going for MNP by this month onward.
even customer care centre said that you can deactivate from your hand set but i am not finding any option for the same.

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