| Address: | Indore, Madhya Pradesh |
hello Sir,
I have taken Reliance Big DTH connection in scheme of buy one get one free as i have two TV at my home
They said you will be paying 1.5 times recharge per month for both the TV, and minimum amount for one Rs. 127/- that means for both TV you will pay Rs. 255/- per month.
And in this scheme i got 3 months free TV recharge.
When after 3 months we recharge our TV we found we have two connections on which we will have to recharge it by Rs. 221/- per TV[protected]. I recharged my one TV and called the call center then for complain
they said they cant take any complain for this as you have recharged only one TV, if you want to complain against the sales manager then please recharge your both TV.
Afterwards on 6th aug 2011 my DTH was not working, i called at call center then they informed you dont have sufficient balance , when i asked y then they replied you have choosen 3 movies to watch n your balance was deducted so recharge i[censored] want to watch all channels, But we have never selected any movie to watch any day.
I again tried to complain against this but they again denied
So want you to take an appropriate action against Reliance Big DTH service
I have two connection which no. has[protected] and[protected]
Connection taken on name of : Mrs Poonam Watwani W/O Mr. Balram Watwani
First recharge done on : 20th July 2011
Try to complain on 21st Jul 2011 and 06th aug 2011
Sales manager : Ms. Kavita employee id 00842
Address Aashiyana 19 E sudama nagar
regards
Nutan Watwani
M [protected](D/O Mrs Poonam Watwani
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