Reliance Big Tv — delay in re installation | |||
I had registered a complaint (no.[protected] & no.[protected] on 06/12/2010 requesting for re installation of my Reliance Big TV dish.The viewing is discontinued for more than 1 month due to want of re installation. After making the said complaint on 06/12/2010 i have been regularly pursuing with the customer care executives for early action against my said complaint.I had been assured that the issue would be resolved within two days of making the complaint. However a week has already passed since my complaint but no action has been taken by Reliance Big TV till today i.e 13/12/2010. I regret to say that it is really harrasing for the customer. Was this information helpful? | |||
 2 Comments | |||
Comments
I have came across a similar problem regarding the reinstallation of reliance BIG TV. My signal has lost a month before. I have made 3 complaints on this issue. Each time their representatives came only to visit my home. For treating my guests I have been charged 175 per visit. Apart from this one of these representatives had taken 250 Rs for making some clamp, which according to him, is necessary for window side installation. Now he is not picking up the phone. I assume he has gone out of the country to make these special clamps. I really can't understand why relaince is not having accessories for window side installation. When I requested for cancellation of this connection they keep on saying it will be resolved within 2 days. Now many 2 days are gone. Now even customer care executives have started disconnecting the call after informing about their poor service.
Reply
Some useful links for problem resolving
National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/
[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com
National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/
[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com
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