[Resolved]  Reliance Big Tv — Customer Service

Address:

Malappuram, Kerala

Details! Oh that's a long story. I was stupid enough to keep my connection under safe custody from 1st April 2010. On 30th May 2010, I send a request letter to their Safe Custody Unit to Cancel my safe custody and activate the connection as soon as possible. The letter was delivered to their office on 03rd May 2010 3.49pm as per the courier people website. Since then I spend hundreds of rupees and umpteen hours on telephone calls to their customer service for this and as on today, that is 11th May 2010, it was not activated. Day before yesterday I got an SMS from them saying sent a letter to them requesting cancellation of Safe Custody. I send the same by registered post yesterday instead of Courier and waiting to see what happened within coming week. I decided myself that this was the last I had anything to do with Ambani's. Besides all this, I sent a lot of emails to them also. No use. Go for Airtel at least they respond to your complaint fast.