Reliance Big Tv — Complaint for No Signal

romen.kumam

from Gurgaon, Haryana

Address:

South Delhi, Delhi

Singal Problem

I have Reliance Big TV connection in the name of Kiyam Gautam Singh with Smart Card Number[protected]. On 26th June 2010 I have a poor singal problem so i called up their customer care executive and made a request to fix the problem. They have registered a complaint and gave me a complaint reference number[protected] and told me that their engineer will come fix the problem within 48 hrs but it did not happen. After that day i have been calling every 3-4 times and even i have spoken to their senior exective 4-5 times but everytime i called they told me that it will fix it it in a day and still there is no resolution till now it is more than eight days since i first made the complaint. I think they are just taking my calls and ignoring my problems. Please help me resolve my problems.

Was this information helpful?

No (0)

Yes (0)

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

udaymishra007

from Mumbai, Maharashtra

I think u r in warranty period. they are demanding Rs 170 from me for same problem. They are randomly selecting people and switching off their signal and demanding Rs 170 to restart again. Same dish, same wires, same set top box how come signal is lost now?????????

Any organisation if you are active customer, they should first check the problem, if there is any fault then they should cherge for repairing. But here, these guys are asking money upfront. Because they know, there is no problem. As soon as u pay, they will activate again.

Anil Ambani have a dream to become richer than mukesh, he can go down to any extent to do this... cheap man cheap company