We have BIG TV connection since 3-4 years now. The experience is very pathetic. We always had problems. I've subscribed to "platinum pack" that is the highest pack available with Reliance BIG TV since the start and they promised all the channels. Looking at the pamphlet we were impressed and decided to go for it. But since then many of the channels are discontinued for I dont know what reason. I'm a hardcore football fan and bcoz of CLT20 the football matches are broadcasted on Star Sports 2 which is also not available. When i called the customer service, the rep. told me that "channel aa jayega tab hum aap ko bata denge". But when i asked the reason why the channel is still not on BIG TV while all the operators have that channel he kept on repeating the same thing. Finally I had to disconnect bcoz the representative was too irritating. I'm not at all satisfied with the service and if someone is looking for a DTH operator I will not recommend Reliance BIG TV to them. My plan is going to end in 2014 (long time unfortunately.. :-( ) and the good news is I'm gonna get rid of that useless money grabbing company after all...
If i had money I would've sued them.. Seriously...
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Aug 14, 2020
Complaint marked as Resolved
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