Comments
SHAME ON RELIANCE BIG TV SERVICE
Service of Reliance Big TV seems to be the worst service provider in DTH Business in India.
Inspite of my last encouter with their service provider and my direct feedback, they still continue to be pathetic and heart of customer dissatisfaction.
I request Mr. Ambani that the Service team of your Big TV should be terminated on top priority. They do not deserve to be a part of such esteem brand.
To end my disgrace with this worst DTH company, I have sent this final email to its Nodal Officer. Big TV personnel are fantoms, at least for customers. Help desk (must say Handicap Help Desk) has just an email ID of Nodal Officer. Sharing this email with you.
"Dear Nodal Officer,
I feel so pity of being victimised by your esteemed company Relience
Big TV. Shame on you.
I am following up with your illiterate service franchisee continuosly
past 4 days. These people who can not even speak profession language,
- Hide quoted text -
form your service setup, such a ill mentality of Big TV. Till now for
past 4 days, I have callled six different technicians of your
unprofessional service provider called Blue star for more than 15
times. All I got is pending work which was supposed to be done on top
priority.
After my followups of two days, one technician Mukesh
visited my home as if he has come for picknik. Left the premise
without any work. When asked, he said that he did not have the
required spare. He committed that he will return with spare on 17th
Nov which did not happen. I kept on rigging his phone which was
switched off. Today I called almost five different people, still no
action.
Plz arrange to refund all of my money invested for installation and
annual subscription.
You people do not deserve to be in market unless you take some
correctives. 24 hrs if no action, I will go to consumer forum.
Regrds,
Vijay Bhosale
Big TV user ref[protected]"
Service of Reliance Big TV seems to be the worst service provider in DTH Business in India.
Inspite of my last encouter with their service provider and my direct feedback, they still continue to be pathetic and heart of customer dissatisfaction.
I request Mr. Ambani that the Service team of your Big TV should be terminated on top priority. They do not deserve to be a part of such esteem brand.
To end my disgrace with this worst DTH company, I have sent this final email to its Nodal Officer. Big TV personnel are fantoms, at least for customers. Help desk (must say Handicap Help Desk) has just an email ID of Nodal Officer. Sharing this email with you.
"Dear Nodal Officer,
I feel so pity of being victimised by your esteemed company Relience
Big TV. Shame on you.
I am following up with your illiterate service franchisee continuosly
past 4 days. These people who can not even speak profession language,
- Hide quoted text -
form your service setup, such a ill mentality of Big TV. Till now for
past 4 days, I have callled six different technicians of your
unprofessional service provider called Blue star for more than 15
times. All I got is pending work which was supposed to be done on top
priority.
After my followups of two days, one technician Mukesh
visited my home as if he has come for picknik. Left the premise
without any work. When asked, he said that he did not have the
required spare. He committed that he will return with spare on 17th
Nov which did not happen. I kept on rigging his phone which was
switched off. Today I called almost five different people, still no
action.
Plz arrange to refund all of my money invested for installation and
annual subscription.
You people do not deserve to be in market unless you take some
correctives. 24 hrs if no action, I will go to consumer forum.
Regrds,
Vijay Bhosale
Big TV user ref[protected]"
One more experience of such a Rotten attitude of Reliance Big TV Service. This is a shameful to customer of such hopeless DTH Service Provider.
God Bless Mr. Anil Ambani and his fortune. Sir, you have great threat from the who manage your DTH business. Please sack them as they are nullifying your branding efforts.
Regards,
Vijay Bhosale
God Bless Mr. Anil Ambani and his fortune. Sir, you have great threat from the who manage your DTH business. Please sack them as they are nullifying your branding efforts.
Regards,
Vijay Bhosale
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As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RDTV Care