[Resolved] Reliance Big Tv — Tech Support person-SATISH KUMAR is very rude and don't no how to behave /talk with ladies

Allure7

Address:

Andhra Pradesh

The problem towards my big TV setup box started and it suddenly stopped functioning. So I called the customer service that I am having a problem and the person told that a tech-support person will come and see what is wrong.
Next day the tech-support visited my place and saw and told that the problem was with the setup box it should be replaced Reliance DVR setup box’s are no longer working and we are replacing the DVR boxes so your box should be replaced the tech support person told he will be giving a free service for 8 months .so he told tomorrow he will be getting the new setup box.
So next day with the box a tech person showed up his name is (Satish Kumar) before activating the setup box he told that you have to pay 500 INR then only I will activate the setup box and I told the customer service person did not specified me to pay 500INR the person Satish Kumar is so unskilled and so rude he don’t have manners at all how to speak with the customers that to with the lady he is so inapprotate in behaving. I really felt so bad so please take immediate action on him (Satish Kumar).

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Complaint marked as Resolved

Verified Support

Aug 09, 2013

Reliance BigTV Customer Care's response Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RDTVcare

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Comments

Gurnaam Singh

from Chandigarh, Chandigarh

Reliance Big tv setup Box — activation prob.

Hello sir,
Myself gurnaam singh from Punjab I have taken big TV setup box connection. few days back I have requested a big TV to provide me pogo channel at that time, they have charged rs 28 and in odder to start my service with in 2 hours. but sir today is 21/05/09 and I have requested it on 19/05/09. I just want a file a complain against a big TV for not providing me service on time..
When I call when ever I talk to there customer care excusive he only provides me the complain no.. not the service.
Plz process my complain as soon as possible .

Complain No.[protected]}
Complain No.[protected]

Name- Gurnaam Singh
Big TV Costumer Id No. –[protected]
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sathissoft

from Pathankot, Punjab

sathishkumar — payment

dear sir ;

I have booked tickets in IRCTC website to travel in ed to mad 16.07.2012 the transaction has filed the rs 327 payment transaction my accout so tried once 18.07.2012 payment transaction has failed and once again 327and i didn't get my money back.So please refund my money back...
Transaction ID: [protected]

Transaction ID: [protected]