Reliance Broadband — no internet connectivity for last one week,

Dear Sir,

Pls note i am using reliance broadband .my user id no. is[protected].
Last saturdey 20 dec I put a request for plan cahnge (req. no.[protected] for plan change.
Since than they stopped providing internet connecting, and given the time period of 48 hour for the same.
Till date plan has not been changed and status of my request showing "solved" as per their record.
Yesterday they given me new complain number 84059508 saying that you will get connecting in 24 hour.
after 36 hours today i am not geeting any internet connectingvity.

Their customer care just a dhikhva hai.
Some gov. orgization as trai. should look seriously in this company's service and fine them.

They are big cheater, and their services is very poor.

My other relatives and freinds also have the same veiw on this company.

If I will get oppurtinity, I am defenitly going to complain in TRAI.

Regards,
Manoj jain
# [protected]