Reliance Broadband — Prepaid

Dear Sir/Mam,
We are using Reliance Broadband connection under name of Optimistic Wealth Management Co. Id No:[protected]. From last week 12/6/09 our broadband is not working, we logged complaint in the company officials, they came on 20/6/09 and said there was some techincal problems thatsy service was unavialble.When i asked for recharge system they said your daily charges of Rs. 13/- will be levied may broadband works properly or not.

Can reliance broadband tell me is this justified instead they should pay us for our business loss too.
Regards,
Parv Arora
C/o Optimistic Wealth Management Co.
Ph:[protected]
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my number iwas 39161212 i was having a prepaid account . . i paid 2200 the connection is still not actived they told reliance will return the money back in 2 months . money in still not been refund

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