[Resolved] Reliance Broadband — Deficient Services | |
Dear Sir, Sub:Complaint for Reliance Broadband Subscriber id no:[protected] I wish to bring to your notice that I have been Reliance Broadband your technical as well as customer service people since 5th Aug 2009 to get my broadband connection started but to no avail. I am listing down the sequence of events: 1st complaint registered on: 5th Aug 2009,complaint no:[protected] 2nd complaint registered on:7th Aug 2009,complaint no:[protected] 3rd complaint registered on15th Aug 2009,complaint no:[protected] 4th complaint registered on:23rd Aug 2009,complaint no:[protected] 5th complaint registered on:29th Aug 2009,complaint no:[protected] Till now after 5 complaints my broadband connection is not working & its been a month. Everytime I call I get a new complaint no without the complaint being resolved & with an assurance that within 24 hours I will get a call but everytime I have to call them as they are not bothered. Its really shameful to see such an awful customer service.I wonder what would happen to a common consumer. Zahid Gawandi [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have got the Reliance Broad USB port from Rajahmundry Reliance Web world, Danavaipeta. Their people have wrongly installed the Drivers and not rectifying defect yet eventhough payment has been made on demonstration by Representative. Further, the they did not respond even to give necessary and warranty in token of having received money. It is more than 20 days of elapsed even inspite of making several requests made over phone.
Please arrange rectification of our defect as early as possible.
By
Subrahmanyam Banala,
Asst. Director of Horticulture-II,
Rajahmundry, EG Dist.