[Resolved]  Reliance Broadband — Fake information from sales department.

hello,
As we already know that "RELIANCE" is such a trusted name. But my views are changed towards reliance. At the time of booking salesman Mr. MUBEEN HASSAN irritate me by calling me regularly atleast 7 times a day. Then i booked my broadband with reliance through him and after 15 days my internet is worked. Wrong commitment that it will start the very next day. He gives me totally wrong information such as :
1. That 649 is rental without any taxes of my connection, which is fake info.
2. That original ANTIVIRUS cd is provided to me, then they said "isme hum kya karein AMBANI se ja k
pucho".
3. They said that instument of landline and modem is free with the plan.
4. Mr. MUBEEN HASSAN takes a cheque of Rs. 500 from me and gives me his own account cheque of
of rs. 500. And said "ye sir hum apko free connection kar denge, ye to company ko chutiya banana
hota hai". Then my cheque is cleared from my account and the cheque which he gives is being
BOUNCE. Extra charge is levied on me from my bank.
5. Then I complaint to his seniors Mr. NITIN VIZ n Mr. Ranjan, from sales department. They want
satisfied me uptill now.
6. They said me after one month you will change your plan with 299p/m. which is not possible as per
the rules of customer care department.

I am too upset with RELIANCE. Hope consumer court will take real action against them.
Thank you all.
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Aug 14, 2020
Complaint marked as Resolved 
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WORST SERVICE
I am Vimalraj. I booked reliance broadband connection in[protected]customer care).[protected] Murugan agent(PH: [protected])collect mone. He told three days is enough for installation. Three days gone no one response me. Then i decide to call murugan agent mobile ring is going on, he cut mobile. so, i decide to call reliance customer care, he told wait seven working days. After seven working day, i complaint daily in customer care " All are told your complaint is forward to office"
No one response today itself, I THINK YOU ARE NO: 1 WORST BRODBAND CONNECTION SERVICE AND CUSTOMER SERVICE. I am very very disappointed in your service.
my mobile no: [protected]
ADDRESS
24/38, KUTTIGRAMANI STREET,
R-A-PURAM
CHENNAI-600 028
PH: [protected]

So, install broadband connection or refund my money as soon as possible

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