Reliance Broadband — complaint against rim broadband

From: prashant satav ([protected]@yahoo.co.in)
Date: Wednesday, June 09, 2010 03:49 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@yahoo.com ([protected]@yahoo.com)
Subject: Complaint

Dear Sir,

This has to reference to your mail regarding termination of my Broadband ( billing account no [protected] ) which i had already terminated in May 2008

I have Request / complaint no Broadband[protected], Landline[protected]

And according to that request your executive came and collected instrument.

So please confirm at your end
Again yesterday morning 8/6/2010 at 11.35o'clock i had talk with the executive of your call centre and she told me TWICE that i have no due balance. and my account is clear and terminated. You may counter check with your recorded lines.

One more thing i want to ask you...that you called me after 2 years, if i had really due payment then why you didnt called me before this.. Even you didnt call me after your executive collected the Instrument...or say after 3-4 months or in that same year in 2008.
Please confirm

Regards
Prashant Satav

Dear Sir,

Your system shows that my service is in " active status"...your system didnt show my request numbers...than it is not my fault.

Lets consider the complaint number were freak, than how your executive collected instrument from me as he had request with him for termination.

It is your responsibility to terminate my service after instrument was collected by your executive.If you dont then its not my fault.
Why should i suffer when i didnt used your Broadband.
Please HELP

Regards
Prashant Satav