[Resolved]  Reliance Broadband — Telephone line doesn't work, modem does not function properly, internet does not work properly, nothing works properly, complete waste of money!

broadband internet — modem is not working properly

Dear Sir/ Madam,
Please look into this matter. My modem is not working since last one month, as per the engineer visited the modem needs to be changed. It's been almost one month before the strike and till date no one has arrived to change the modem and i am still waiting. Engineer is also saying that this modem belongs to me but i didn't purchase it, it's MTNL who had given this modem to me. So please do something to get the faulty DSL modem changed.
I pay my bills regularly without fail never a defaulter.
My phone number is 29813004
Thank you in anticipation.

Hello Sir, My name is Radheshyam Prajapati. I have taken new Reliance broadband Internet connection on 02-May'2013. From the installation day (02-May'13), I am continuously facing problem of frequent disconnection. It displays message "Limited or No Connectivity". When I call customer care then he rejects my complain and said that he is unable to register my complain. Again (05-May) I tried with c.care and he registered my complain (No[protected]. In addition, local engineers don't receive calls and he installed an old modem which may be a reason of disconnection. There is no IP address or DNS server address assigned to my system. Still I am facing such problems. Plz resolve my problems as soon as possible.
Thanks,
Radheshyam Prajapati ([protected])
User Id[protected]. Address = N-74, Sector -12, Noida.