[Resolved]  Reliance Broadband — Canceled valid waiver request for connection not working

connect broadband — Not working

The modem is not working. Its been a week and I called Connect office but no one comes to my home to address the problem. so kindly see to the problem

Broadband Connection — connection are not working

Dear

The issue is that my broad band are not run properly for the day of acctivation and compny send to bill continue . day one i am very disturb your company servises & i thought why are i am takeing this broad band conection.

if company are not solution my problam i am taking action..........
Reagards

Prince Dak

Reliance Broadband & Telephone — Phone and Broadband not working

Dear sir/Madam,
I am Mandeep from Hisar ID[protected]. It is submitted that as I inform you day before yesterday i.e 21.07.2010, I am facing lots of problem regarding internet. Day before yesterday, your service engineer came and rectified the problem. On 21.07.2010, I received a call from Bombay and Hisar Reliance office and both took the initiative and assured me in future you would’t face any problem. But when the service personnel came, within 5 minutes they started the net. But after half an hour, it is again become dummy piece for me.Today i.e. 22.07.2010, I tried several times on Hisar customer care number i.e.[protected]but again they did’t pick the Phone. So tell me when their own phone always remain out of order then how can they solve our problems. But I had service engineer number, his name is mainpal and number is[protected]. I informed him that my net is again not working but he ignored my problem. Thereafter, I again called him but the result is same. Before making complaint to local distributors, I made a complaint on your customer care number i.e.[protected], your personnel told me that ur complaint is already registered, I can’t take another complaint but your problem would be get solved today. But I neither got any call nor any engineer.

I just fed up with ur services. As I told you, I am running an institute and I have several students. They have internet in their course and my organisation reputation is becoming down. My telephone number[protected] always remain out of order. It has not been working for last about six months. Day before yesterday, when my internet connection was temporarily started then mr. engineer assured me that ur phone would also be started soon. But when my internet is not started, then how can my telephone get be started. Now the following issue I want to be solved soon:-
1. Whenever my internet connection is not in running position, then there should be proper response from local distributor.
2. I made several calls to them, but they ignore it then what would be punishment for them.
3. Who will pay my telephone bill and internet bill as it remains out of order ave. 15 days out of one month.
4. I have recharged my internet connection on 5th- July-2010 and it is going to expire on 4th of Sepetember. After that I want to withdraw my connection, if there is some any other procedure to get back my money before expiring then I want to withdraw it tommorrow.
5. In Hisar, there are many of my relative and other business relation are running same connection, they are also facing lots of problem. I will guide them to do the same.
6. Can you provide, any sort of waiver, If yes the how much and when would I get the same.
7. I am also thinking about to file a suit in the court against the company.
Now I requested to please solve my internet and phone problem at the earliest otherwise above points can be taken for futher action.

Thanking you.
Mandeep Juneja
C/o.Modern Age college of Technical Education
[protected]
ID[protected]

Broadband Connection — not working

my broadband not working good every side tel me that your certificate error no downloading no chating can you give me one more time broadband certificate

kindly do fast & start the net

mujhe kaise pata chlega ki apne mere complaine padle hai ?????????????????????????????????????

reliance / broadband — reliance broadband not working

hello sir/madam,


i have 300kbps combo plan.i have not get proper browsing and downloading speed according to plan.

my land line phone is also not working.

i already complained many times in reliance.

the customer care executive is give the complaint number only 5 times and tell me my problem is solve in 24 hour. but my problem is not solve and every time my complained is closed. no technical person is come to check my problem at my home. so i request you to solve my problem.

user id - [protected]
phone no. - [protected]
caf no. - [protected]

name - harendra singh
mo no. - [protected]
complained no are:
[protected]date-30/09/2010)
[protected]date-1/09/2010)
[protected]date-1/10/2010)
[protected]date-2/10/2010)
[protected]date-2/10/2010)

i am very upset to reliance services. they already have 1500inr advance for 3 month rental.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Thanks for the prompt reply. I have a satisfactory discussion with the representative. She assured me that my problem will be resolved within Saturday. Hope for the best.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care